Frequently Asked Questions

Pitch Notes operates under a licence issued by the UK Gambling Commission (UKGC) and, where applicable, holds additional licences in other jurisdictions. Because gambling regulations differ by country, residents of certain regions may be barred from creating an account; we recommend checking our 'Country Eligibility' list before signing up.

The overround, also called the ‘bookmaker’s margin’, is the extra percentage built into the odds so that the total implied probabilities of all outcomes exceed 100%. A lower overround on Pitch Notes indicates better value for the bettor, while a higher overround means the house retains a larger share of the total wagers.

In handicap betting Pitch Notes assigns a virtual goal or point advantage to the underdog and a disadvantage to the favourite, effectively leveling the playing field. The handicap is expressed as a number (e.g., +1 for the weaker team, -1 for the stronger) and the final result is adjusted accordingly to determine winning bets.

To withdraw funds, Pitch Notes requires identity verification via a government‑issued photo ID, a recent proof of address (e.g., utility bill), and, for certain payment methods, a screenshot of the account used. These documents are usually reviewed within 24‑48 hours; until verification is complete, withdrawals are placed on hold.

Pitch Notes offers deposit limits, loss limits, session‑time alerts, self‑exclusion options, and direct links to GamCare and BeGambleAware. You can set or adjust these controls in the ‘Responsible Gambling’ section of your account at any time, and the changes take effect immediately.

If a World Cup match is postponed before kick‑off, bets placed on that match are voided and the stake is refunded to your account. Should the match be rescheduled and completed within the same tournament window, the bet remains live; otherwise, the market is settled as void.